You have 30 days to send back products that do not meet your expectations..

In this case please inform us about your decision by E-mail or by phone (E-mail Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript., tel. +48 692 555 515).

The product should be sent to the following address:


ul. Trakt Lubelski 237N

04-667 Warszawa

The Customer bears the direct cost of return.

The Seller returns all payments received from the Customer, including the cheapest standard delivery method offered by the Online Store, no later than 7 days after the returned goods are received.



Complaints regarding the defect of products may be submitted to the Seller using the Contact Form available on the Online Store website, by phone or in any other form specified by law.

Momo Company undertakes to consider the claim within 14 days from the date of its submission.